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How Can We Help You Today?

Welcome to the Help Center - we'll help you find a solution. We encourage you to use Online Banking and the Mobile app whenever possible for your banking needs, but we have also put together useful information so you can find answers to your questions.

We're Here For You

As COVID-19 (coronavirus) continues to affect the way we live, work, and interact, we’re committed to helping you with all your financial needs, while creating a safe environment for you and our employees. See important updates and information.

While we are confident we can meet the majority of your banking needs online, we realize some matters may require an in-branch meeting. Our bankers are available to meet with you by appointment.

schedule an appointment

Business Online Banking Help

This link is for Mechanics Bank clients directed by a Mechanics Bank staff member to request a remote system support session.

start support session

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Frequently Asked Questions

Here are our top FAQs

Watch & Learn

Explore how-to videos and learn how to get things done.

Browse all Watch & Learn videos.

learn how to set up alerts with card controls

learn how to turn off your debit card

password reset video opens a dialog

Get started with Personal Online Banking.

Learn about our Personal Mobile Banking app.

Get started with Business Online Banking.

Learn about our Business Mobile Banking app.

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