After June 5:
- Please review and update your bill pay system accordingly with your new loan number and updated payment address — Mechanics Bank | P.O. Box 34610 | Seattle, WA 98124-1610.
- You will continue to receive a monthly billing statement. It will look a little different, but all terms and conditions are associated with your loan will remain the same.
- Our automated IVR phone system will be available to you 24/7 by calling 800.237.3194. This system allows you to access your loan information, set up a one-time payment, or request a payoff quote. Use this number to speak with a representative Monday-Friday, 8:00am - 5:00pm (PT).
- Take the time to register for the new and improved Mechanics Bank Check My Loan website.
Access the Check My Loan site going forward by visiting mechanicsbank.com/your-mortgage-loan. Click on the "Log in here" gold button and follow the sign-up prompts.
Once registered, you will find the following:
- Loan: Review current loan balance, loan account information, and escrow information, if applicable.
- Payments: Make a payment online, sign up for automatic payments, view payment history, and generate a pay-off quote.
- Education: Offers home equity information, options/contact information and Frequently Asked Questions if you are having difficulty making your payments.
- Messages: Send and receive information knowing that your account information is treated confidentially and securely.
- Documents: Access monthly billing statements, escrow analysis, and year-end tax information. You may also update your preferences to enroll in eStatements.
If you have a Home Equity Line of Credit (HELOC) with us, please look for additional information regarding an enhanced level of security being added to your account.
For Mortgage System Transition & HELOC Security Enhancement FAQs, click here