Reported Robocalls

We’ve received reports of recorded calls falsely claiming to be from Mechanics Bank in an attempt to gain unauthorized access to customer accounts. Please know we would never call and ask you for your account number. If you receive one of these calls, hang up immediately and contact our Customer Care Center at 800.797.6324. For more information, visit the FTC’s website on robocalls.

Email Contact

Our email contact form is an encrypted, safe and secure way for you to get in touch with us without using an email application. Please fill out all of the fields below and let us know the best way to reach you.

While the information you send is secure and encrypted, we suggest that you DO NOT include sensitive or personal information on this form (e.g. account numbers, social security numbers, etc.). When we contact you, we will verify your identity and account ownership information in order to assist you with your inquiry. We will respond to your question within 24 hours. Thank you!