Fraud Prevention Checklist

Fraud Prevention Checklist

Simple Steps to Protect Yourself

Don't wait for a rainy day. Take action now.

Below is a list of simple things you can do to increase your security and help protect yourself against fraud and identity theft.

Just a few minutes today can protect your tomorrow.

 Keep your contact information up to date. Why it matters? We can contact you quickly in the event we see suspicious activity on your account. How to do this? Login to Online Banking > My Settings to make sure your contact information is up to date.  

• Create strong and unique passwords. Why it matters? A strong and unique password means a better defense against hackers. How to do this? Login to Online Banking > My Settings to review or update your password.

• Allow push alerts on the Mobile Banking app. Why it matters? We can contact you quickly in the event we see suspicious activity on your account on your account. How to do this? To enable push notifications, login to the Mobile App > go to the More menu > Settings wheel > Push Notifications.

• Protect your devices. Why it matters? Keeping your phone, tablet and computer up to date with the latest browsers and operating systems helps protect against vulnerabilities that hackers can exploit. How to do this? Review our browser and system recommendations.

• Enable biometrics. Why it matters? When someone gains access to your personal information, they can pretend to be you online. Enabling fingerprint sign-on or facial recognition adds an additional level or security. How to do this? To enable biometrics, login to the Mobile app > go to the More menu > Settings wheel > Face ID.

• Know how to spot a scam. Why it matters? Every day, thousands of people fall for fraudulent emails, texts, and calls from online scammers. How to do this? Sharpen your skills by taking the #banksneveraskthat quiz, created by the American Bankers Association.

Remember to monitor your accounts

What to look for: Any unauthorized transaction on your account statements or in your transaction history. Regularly monitor your transaction history and set up account alerts that help you monitor your finances and keep your account safe.

Other signs of fraud include: Being denied credit unexpectedly, receiving credit cards you never applied for or receiving calls from collection agencies seeking payment for items you never purchased.

If you find any suspicious activity on your bank account or suspect fraud, please report it immediately by calling toll free: 800.797.6324

Report Fraud

If you find any suspicious activity with your Mechanics Bank accounts or suspect fraud, please report it immediately to us first by calling toll free: 800.797.6324. Next, take the proper steps to report with the three major credit reporting agencies and your local law enforcement.