Dear Mechanics Bank Clients and Friends,

As we all know, the wildfires throughout the North Bay and in Orange County these past days have been tragic. Unfortunately, the impact will be felt by all of us for the weeks, months and years to come. Our thoughts and prayers are with everyone who’s been touched by these horrific events, and we hope that you remain safe.

Our highest priorities are ensuring the safety and wellbeing of our employees, and making sure we’re here for you and our communities in this time of need. Our offices and branches will be open as long as there is power and the conditions are safe. And just as we have for the past 110+ years, we stand by ready to help recover, restore, and rebuild.

I also want you to know that we are looking at ways to ensure that we can meet all of your financial needs during the difficult days ahead, so that you can begin the recovery process as soon as possible. Some of the steps we have already taken include the following:

  • Rebating ATM fees from other ATMs in the affected areas, ensuring you can access cash as quickly and efficiently as possible
  • Instant issuance of lost or destroyed Debit Cards at any of our branches
  • Expedited issuance of lost or destroyed credit cards
  • Waived fee for bank/cashier checks for clients at our branches
  • Waived entry fee for Safe Deposit Boxes (for clients without their key)

In addition, please contact your banker, or call us at 800.797.6324 to discuss the following:

  • Concerns about your bank account(s)
  • Losses suffered on collateral or assets associated with your loan (we will work with you and your insurance company to expedite processing and reimbursement)
  • Online banking access

Please remember that our mobile, online and telebanking services are available, and our team is standing by ready to help you with any questions at 800.797.6324.

We are currently evaluating broader community relief efforts and will keep you posted on additional efforts and resources available to you through our community partners. We are committed to being an active participant in the recovery and rebuilding process. We wish you all the best in these difficult and unfortunate circumstances.

Sincerely,

John DeCero
President/CEO