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Mobile Banking Security Measures
Mechanics Bank uses a multi-layered approach to provide you additional mobile banking security:
While we leverage multiple-layers of protection through our secure Mobile Banking, there are a few things you can do to help minimize fraud and protect your personal information.
Report Your Lost Or Stolen Device Immediately
If your mobile device is lost or stolen, please contact Mechanics Bank at 877.265.6324 so we can help disable mobile device access and help you change your access credentials for Online and Mobile Banking.
Update Your Online and Mobile Banking Access Credentials
If your mobile device is lost or stolen, we strongly suggest you log into Online Banking at mechanicsbank.com and change your username (User ID), password, and security options by selecting the My Settings link at the top right of the online banking screen. Within the My Settings screen, also review and remove your phone number from receiving alerts & notifications through Text Banking. These steps will ensure that your device’s phone number is not associated with sending data that could compromise the security behind multi-factor authentication.
Manage Your Mobile Security
Most mobile devices have built-in password protection. Enabling this option will protect your device if it is ever lost or stolen. Configure your device to automatically lock after a certain period of time. Even after your device is password-protected, never leave it unattended in public — lost and stolen devices continue to be the number-one threat to mobile users.
Modifying the software on your device can leave you vulnerable to viruses and spyware. By hacking, unlocking, or tampering with your device, you can significantly weaken the security of your device. Protect your device by using it only in accordance with the manufacturer's recommendations.
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