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Contact Mechanics Bank


Online Banking Assistance       Online Banking Online Help       Online Banking Home

Banking at Mechanics Bank focuses on a genuine committment that we have to help you, your family, and your business achieve your financial goals. We offer several ways to contact us and talk to a real person. You can also reach out to us via email, secure form, or through Online Banking itself. We're here to help, so please give us a call.

Our Client Services Call Center hours are Monday to Friday 7 AM – 9 PM and Saturday and Sunday 7 AM – 4 PM
.

Learn more about how to protect yourself online in our Security Center. If you believe you have provided personal or account information in response to a fraudulent email or website, please contact Client Services at 1-800-797-6324. Here are additional resources to Report Fraud.

Client Services Group Phone Email / Go-To-Assist Mailing Address

Client Services

800-797-6324


Email Inquiry - Use Email Inquiry to send non-secure email messages to our Client Services team.

Contact Form - Use our Contact Form to submit secure messages by category to our Client Services team.

Secure Mail - Use our Secure Mail feature to send data files securely to any Mechanics Bank email address.

Launch Go-To-Assist

P.O. Box 5610
Hercules, CA
94547-5610

Online Banking Services

877-265-6324

Email Inquiry - Use Email Inquiry to send non-secure email messages to our Online Banking Services team.

Launch Go-To-Assist

P.O. Box 5610
Hercules, CA
94547-5610

Cash Management

Business Online Banking

800-272-1876

Cash Management Inquiries

To Request Information for Business Online Banking, please click here or contact us at 800-272-1876.

P.O. Box 5610
Hercules, CA
94547-5610
Client Assistance/Go-To-Assist


Phone Number Unavailable


Launch Go-To-Assist


Mailing Address Unavailable


Additional Contact Groups Phone Email Mailing Address
Account Question 800-797-6324
Account Inquiries P.O. Box 1786
Richmond, CA 94802-0786
Commercial Banking Napa
707-256-4343

Oakland
510-419-3920

Roseville
916-787-1350

San Francisco
415-249-0325

Walnut Creek
925-256-3000

Commercial Banking/
Corporate Banking Inquiries

P.O. Box 1786
Richmond, CA 94802-0786
Legal Processes Phone Number Unavailable Email Unavailable For receiving services of writs of execution:

725 Alfred Nobel Drive
Hercules, CA 94547

  Or

P.O. Box 5610
Hercules, CA 94547

The Bank's Legal Process cut off hour is 10:00 a.m. on Banking days (M-F except legal holidays)
Lost / Stolen ATM Card 800-797-6324

After Hours
888-849-6046
Lost/Stolen ATM Inquiries
P.O. Box 1786
Richmond, CA 94806-0786
Lost / Stolen
Credit Card


Elan Cardmember Services
800-558-3424
Email Unavailable

PO Box 6354
Fargo, ND 58125-6354
Media Contacts Ms. Hatti Hamlin
925-872-4328

Mr. David Louis
510-741-3328
Hatti Hamlin

David Louis
Mechanics Bank
Attn: Press Contacts
725 Alfred Nobel Drive
Hercules, CA 94547-1806
New Client Services 800-797-6324
New Client Inquiries

P.O. Box 1786
Richmond, CA 94802-0786
Private Banking Walnut Creek
925-256-3062

San Francisco
707-603-1017

Napa
707-603-1017

Roseville
916-787-1354
Email Unavailable P.O. Box 1786
Richmond, CA 94802-0786
Telebanking 888-400-6324
Telebanking Inquiries
P.O. Box 1786
Richmond, CA 94802-0786
Wealth Management 925-256-3038
Wealth Management Inquiries
P.O. Box 1786
Richmond, CA 94802-0786
Website Feedback 800-797-6324
Website Feedback
P.O. Box 1786
Richmond, CA 94802-0786
Client Assistance/Go-To-Assist Phone Number Unavailable
Launch Go-To-Assist
Mailing Address Unavailable