Identity Theft

If You're A Victim Identity Theft

If you think you're a victim of identity theft, take these steps immediately.

  • Contact Mechanics Bank and any financial insitutions and credit card companies.
    Close the affected accounts and open new ones with new personal identification numbers and passwords.

  • Notify one of the three major credit bureaus and place a fraud alert on your credit report.
    Call the toll-free number of any of the three major credit bureaus to place a fraud alert on your credit report. This can help prevent an identity thief from opening additional accounts in your name. Once the credit bureau confirms your fraud alert, the other two credit bureaus will automatically be notified.

  • Contact the local police department and ask to file a miscellaneous incident report.
    Even if the police do not catch the criminal, having a police report can help you clear up your credit records. Ask for the case number and a copy of the report.

  • Contact all the businesses that have opened accounts in your name without your permission (if applicable).
    Close the accounts and let the businesses know that the accounts were opened fraudulently. Make sure you communicate with the businesses in writing.

  • Notify the Federal Trade Commission.
    Call 877.ID.THEFT (877.438.4338) or visit By sharing your identity theft complaint with the FTC, you will provide information that can help law enforcement officials track down identity thieves.

  • Report stolen mail.
    File a report with the Postal Service. Call your local Postal Inspector or visit

  • Call the Social Security Fraud Hotline.
    Immediately report that your social security card/number has been lost, stolen or compromised by calling their hotline at 800.269.0271.

  • Report stolen checks.
    If your checks have been stolen or misused, stop all payments and contact Mechanics Bank to place a stop payments and also report the theft to these check verification companies:
    • TeleCheck: 800.710.9898
    • Certegy: 800.437.5120

  • Alert the Securities and Exchange Commission (if applicable).
    If you identify suspicious activity in your investment accounts, call the Securities and Exchange Commission (SEC) at 800.732.0330.