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April 14, 2014: Important Notice Regarding Change in Terms to Debit MasterCard® Transaction Limits
In our ongoing efforts to reduce the potential for debit card fraud on your account, Mechanics Bank has updated its Debit MasterCard® transaction limits on certain cards.
Please note: These changes require no action on your part. You may continue to use your current debit card. Your card number and expiration date will not be impacted by these changes.Transaction Limits
Effective immediately, the daily purchase/point-of-sale limits will change as follows:
If you would like to request a change in your limit, please contact us at 1-800-797-6324.
April 9, 2014: Heartbleed Virus Information
Mechanics Bank is monitoring developments regarding the Heartbleed virus and its potential impact on the security of internet applications. We have reviewed our systems and our partnered technology services, and there is no indication that our systems or your data are at risk. Learn more
April 3, 2014: Microsoft Discontinuing Windows XP Support After April 8, 2014
After April 8, 2014, Microsoft will discontinue technical assistance for Windows XP. Microsoft will no longer provide security updates and other forms of technical assistance to users of this product. It will still be possible to continue using Windows XP, however doing so may put your computer at risk for software failure, security risks and viruses. After Microsoft discontinues support for Windows XP, you can still use computers running this operating system to access Online Banking, but we suggest that you consider upgrading your operating system or computer to avoid malware targeting users of Windows XP that could potentially compromise the security of your computer and your personal data. Please note, however, that our Online Banking platform only supports the following browsers for Windows XP: Internet Explorer 8, Chrome, Firefox, and Safari (version 6 and higher). To see if your browser is compatible with Online Banking, please review our system and browser requirements.
March 22-23, 2014: Weekend MaintenancePlanned system maintenance will limit access to Online Banking, Mobile Banking, and Bill Pay Saturday, March 22, 2014 between 9:00 pm and 1:30 am (PT), Sunday, March 23, 2014. We apologize for the inconvenience.
March 14, 2014: Weekend Maintenance
Planned system maintenance will limit access to Online Banking, Mobile Banking, and Bill Pay Saturday, March 15, 2014 between 12:00 am and 6:00 am (PT). Additional maintenance will limit access to Mobile Deposit within our Mobile Banking app from Saturday, March 15, 2014 from 8 pm until 2 am (PT) Sunday, March 16, 2014. We apologize for the inconvenience.
February 25, 2014: Security Advisory For Apple Products
We strongly suggest to our clients using Apple products and services to perform a software update for your Apple phone, tablet, computer, or other iOS/OSX based device (iPod).
Apple has posted a critical security advisory regarding a potential vulnerability and security patch for its iOS (iPhone, iPad, and iPod) and OSX (Mac desktop) platforms.
The issue is core to the function of the Apple mobile and desktop platforms and impacts any application and function on the device that depends on SSL encryption. This vulnerability might allow a malicious third party to capture and manipulate otherwise secure Web, email and application traffic on the device.
Apple has recommended that users of these platforms immediately take steps to reduce this risk by applying a software patch made available by Apple for those users running iOS7. A patch was also made available for the legacy iOS6 platform and OSX desktop platforms.
Who is affected? Customers who use iPhone, iPad, iPod and/or Mac devices to access Online Banking, Mobile Banking, Business Online Banking, and Bill Pay. iOS users (Mobile and Tablet) & OSX (Mac users) using Online Banking, Mobile Web Banking, or iPhone/iPad Apps.Learn more from Apple on how to update your Mac software here or your iOS (phone, tablet, or iPod) here.
February 10 - 12, 2014: System Maintenance
We are conducting system maintenance between 12:00 AM - 6:00 AM on Monday, February 10th through Wednesday, February 12th. Access to Online and Mobile Banking services may be available intermittently during this time. We apologize for the inconvenience.
January 31, 2014: App Update - Mobile Deposit With iPad®
You can now use Mobile Deposit through Mechanics Bank Mobile Banking app for iPad (2nd generation or newer) (in addition to iPhone ® , iPod touch ® and Android TM phones).
To get started with Mobile Deposit, update your Mobile Banking app to this latest version, log into Mobile Banking using your Online Banking user ID and password, and select Deposit Checks (iPhone/iPod) or Deposits (iPad/Android) from the Mobile Banking menu. After you review and agree to the Mechanics Bank Mobile Remote Deposit Services Agreement, you can start using Mobile Deposits using these few simple steps:
* Mechanics Bank does not charge you a fee for using this service. However, charges from your wireless carrier may apply. Regular account charges apply. Mobile Deposit service is for personal checking or savings accounts only and is subject to eligibility. Deposit limits and other restrictions apply. iPhone, iPad and iPod touch are registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc.
January 29, 2014: System Maintenance
We are conducting system maintenance between 11:00 PM - 4:30 AM on Wednesday, January 29th through Friday, January 31st. Access to Online and Mobile Banking services may be available intermittently during this time. We apologize for the inconvenience.
December 17, 2013: Mobile Banking Reminder
If you aren't currently using Mobile Banking or Mobile Deposit, you may have noticed a pop-up message after you logged into Online Banking that provided you with direct links to our mobile apps, mobile web, or text banking services. This is just a friendly reminder that you can now view your transactions, pay bills, deposit checks* and transfer money from your mobile device. iPhone, iPad, Kindle, Android phone, and Android tablet apps are now available.
Please note that Mobile Deposit is currently available only on iPhone, camera enabled iPod, and Android phones. iPad Mobile Deposit is expected in January.
December 1, 2013: My Turbo Tax Services Now AvailableFully integrated into Online Banking, My TurboTax can pull your account data from Online Banking and FinanceWorks directly into My TurboTax. This helps eliminate data entry and errors, creating an easier, more accurate and secure tax filing experience for you!
Benefits of Using My Turbo Tax
Is Filing My Tax Return Online Secure?
You can access My Turbo Tax from the burgundy menu above. Learn more about My Turbo Tax.
November 1, 2013: Mobile Deposit Now Available
You can now deposit paper checks with Mobile Deposit anywhere, anytime.
Mobile Deposit is a free* service available through Mechanics Bank Mobile Banking app for iPhone ®, iPod touch ® and Android TM.
To get started with Mobile Deposit, update your Mobile Banking app to this latest version, log into Mobile Banking using your Online Banking user ID and password, and select Deposit Checks (iPhone/iPod) or Deposits (Android) from the Mobile Banking menu. After you review and agree to the Mechanics Bank Mobile Remote Deposit Services Agreement, you can start using Mobile Deposits using these few simple steps:
* Mechanics Bank does not charge you a fee for using this service. However, charges from your wireless carrier may apply. Regular account charges apply. Mobile Deposit service is for personal checking or savings accounts only and is subject to eligibility. Deposit limits and other restrictions apply. iPhone and iPod touch are registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc.
October 15, 2013: ID Protect Plus Service Now Available
October 11, 2013: Columbus Day ClosureOur Offices and Call Center will be closed on Monday, October 14, 2013 in observance of the Columbus Day holiday.
September 7, 2013: Transaction MaintenanceWe are performing system updates this weekend which will impact your ability to access our systems and your recent transactions history. Related to this transaction maintenance, access to our Online and Mobile Banking systems will be unavailable due to system maintenance from 9:30 PM Saturday, September 7th until 1:30 AM Sunday, September 8th.
September 5, 2013: System Maintenance This Weekend
Our Online and Mobile Banking systems will be unavailable due to system maintenance from 9:30 PM Saturday, September 7th until 1:30 AM Sunday, September 8th. We apologize for the inconvenience.
August 14, 2013: Text Banking Services
After logging into Online Banking today, you probably noticed a quick message regarding our Text Banking services (we apologize for the interruption). While many of our clients now use our mobile banking apps or mobile web banking to access their accounts, did you know you can also set up your mobile phone to get account balances, transfer money between accounts, or see updates on your recent account activity - all through a quick text message?
July 24, 2013: Android Tablet App Now Available
Our Android Tablet App is now available in the Google Play App Store. You can now access your Mechanics Bank accounts through iPhone, Android Phone, Android Tablet, and Kindle. Learn more about our full suite of mobile applications here. Below are the direct links to download our current mobile banking applications to your device.
July 3, 2013: Transaction Posting Resolved
Our transaction posting process experienced system issues for certain transactions for July 1-2, resulting in a delay of posting certain types of transaction data. We have restored this data and your account balance and transaction information is updated. It is now available for download to Quicken, Quickbooks, and other financial aggregation applications like Mint. Please contact us at 877.265.6324 if you need additional assistance or have any questions about recent account activity. We apologize for the inconvenience. As a reminder, our Offices and Call Center will be closed on the Fourth of July.
June 26, 2013: Amazon Kindle Fire Tablet App Now Available
Our Kindle Fire App is now available in the Amazon Store. Now you can access your accounts through iPhone, Android Phone, and Kindle. While the Kindle Fire App may work with some Android tablets, our dedicated Android tablet app will be available soon.
June 17, 2013: Mobile Banking Interface Update Tonight (Apple App Store) And Next Week (Google Play - Android)
We're updating our Mobile Banking apps. This update is designed to enhance the overall look and feel of the interface, improve app performance, and streamline mobile banking functionality (in preparation for the launch of mobile check deposit scheduled for late summer). With this update, both mobile phone apps will get a visual overhaul, while the iPad app will see some minor enhancements. Look for the update tonight from the Apple App Store (iOS) and from Google Play (Android) scheduled late next week. You can see a preview of the Apple iOS App update below.
June 8, 2013: Scheduled Maintenance
We are performing Online Banking system maintenance on Saturday, June 8, from 9:30 PM until 1:30 AM (PT). Online Banking, Mobile Banking, and Bill Pay will be unavailable during this time. We apologize for the inconvenience.
May 31, 2013: Mobile Banking Apps Now Available
Bank at your convenience, anytime, anywhere with the new Mechanics Bank App for iPhone, iPad, and Android phones. Learn more about Mobile Banking and download our app today!
April 8, 2013: Safari Browser Issue Fixed
If you use the Safari browser to access Online Banking, you may have experienced issues accessing account transaction details after clicking on an individual account. We have updated Online Banking to address this particular issue and you should have normal access to your account history from the My Accounts screen going forward. If you continue to experience any issues using Safari, please contact us at 877.265.6324. We apologize for any inconvenience you may have experienced using Safari to access Online Banking.
April 5, 2013: Statement / Check Image Access
You may experience intermittent access to check images and statements within Online Banking and Business Online Banking on Saturday, April 6 between 12:00 PM and 8:00 PM as we perform system updates. We apologize for any inconvenience.
March 19th, 2013: Online Banking Updates Now Live
If you have any questions about navigating our upgraded Online Banking system, or have any problems logging in with our updated security requirements, please contact our Online Banking Services team at 877.265.6324. Our hours are Monday to Friday 7 AM – 9 PM and Saturday and Sunday 7 AM – 4 PM.
March 15, 2013: Online Banking Security & Navigation Upgrade
An improved online banking experience will be available after 9:00pm Tuesday, March 19.
Dear Online Banker,
This upgrade adopts the latest security requirements to provide you with an even greater peace of mind as you access your personal financial information online.
In addition to the security upgrade, there are a few other enhancements worth noting. Our new consolidated My Accounts Home Page streamlines access to those features you rely upon most. Additionally, overall Navigation has been improved and features and services are better organized within simplified drop down menus. For example:
We hope you find great value in these enhancements as we continue to improve this experience to meet all of your banking needs.
As was mentioned in prior communications, a significant change associated with the upgrade is the requirement for a stricter structuring of your Online Banking User ID. Here are the updated requirements for the User ID and a reminder about our existing Password requirements:
Criteria for User IDs:
Criteria for Passwords:
If your User ID or Password does not meet the criteria above, you will be prompted to update your information the first time you attempt to log in to Online Banking following the upgrade. You will also be asked to validate your security information and ability to receive a one-time security passcode from a telephone number or email address you select.
New Browser Requirements
Additionally, if you use Internet Explorer, the upcoming upgrade requires version 8.0 or newer. Following this upgrade, older versions of this browser will no longer be supported. If you are using an older version we suggest that you update your browser at your earliest convenience as you will be required to do so before you can gain online access to your accounts.
If you have any questions regarding this information, our Online Banking Services team is here to assist you. You can reach us at 877.265.6324.
Mechanics Bank Online Banking Services