Client Services Call Center 800-797-6324
Our Client Service Call Center is at the core of our Bank by Phone service. A highly trained Mechanics Bank Client Services Call Center Representative is on-call 7 days a week to personally answer your calls (that's right, we answer your phone call, not a machine):
Monday - Friday 7 AM - 9 PM
Saturday - Sunday 7 AM - 4 PM
We call it Banking by Phone with a person(ality). Our client services representatives can perform many of your everyday banking functions.
- Checking balances
- Checking transactions
- Providing loan payoff amounts
- Transferring funds from one account to another
- Opening a new account
- Placing stop payments
- Placing check orders
- Answering inquiries regarding overdrafts
- Provide help setting up online banking or mobile banking services
- Transfering your call to a specialist in the appropriate
department (during regular banking hours)
- Explaining various bank services or products
Call our Client Services Call Center at 800-797-6324.
Questions on online banking? Contact our specialists at 877-265-6324.