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System & browser requirements
Certified mobile browsers:
Minimum screen resolution for non-responsive content: 1024 X 768 pixels
Minimum screen resolution for responsive content: 320 pixels wide
PDF viewer compatible: Adobe Acrobat Reader (recommended)
While alternative browsers and versions may provide access to Online Banking, they are not certified to work with all of its features. You can test your current browser's Online Banking compatibility here: Browser Compatibility Check
To prevent service disruption, please verify the browser is compatible with our system(s) before upgrading to a newer version.
Search for Mechanics Bank apps on the App Store, Google Play or Amazon App Store to download.
Videos & demos
Text Banking and Alerts
Bill Pay FAQs
Save yourself the hassle of writing checks, buying stamps and hitting the mail on the right day. To access Bill Pay, you must first be signed up for Online Banking.
You can pay anyone within the United States that you would normally pay by check or automatic debit. Even if you don't receive bills from the company or person you want to pay, you can still add their information to make payments. You can pay large companies and small companies, as well as individuals such as child care providers or family members. When you submit a bill payment, the system sends the payment electronically whenever possible. If the company or person cannot receive electronic payments, Bill Pay prints a check and sends it to the address you provide when you added your bill.
You cannot use Bill Pay to pay any company or person with an address outside the United States or its territories.
You can be assured that your electronic payments are safe and reliable. When your payments are processed you are protected in the unlikely event of unauthorized transactions or processing delays.
If your checking account recently changed to another account that is not supported by Bill Pay service (i.e., savings, money market) then the account is no longer available to select as a funding account.
Card Controls & Alerts
What is Card Controls?
Card Controls is an online banking and mobile banking feature that lets you control how, when, and where your debit card is used. You can turn your debit card on/off, restrict card usage to specific types of merchants and/or transaction types, set spending limits and restrict international card use. You can also set up transaction alerts to stay informed about your debit card activity.1
Who can use Card Controls?
Consumers enrolled in Mechanics Bank online banking and/or mobile banking who have a Mechanics Bank debit card.
How do I start using Card Controls?
Why don't I see my card when I click on Card Controls and Alerts in online banking or on my app?
There are two reasons why your card may not be displayed.
I can't find my debit card! How do I turn it off until I locate it?
Changes to your card status are immediate. When the card is Off, one-time transactions using your card or card number will be blocked but recurring transactions will still process. After you find your card you can switch the toggle back to On and immediately start using your card again.
Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Call 800.797.6324 or 800.472.3272 (after hours). Turning your card off will not stop recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers used by digital wallets (e.g. Apple Pay®, Google PayTM, Samsung Pay®) that are linked to the card will also be off.
If I have a joint account and we each have a debit card, do my controls affect their debit card? Can I turn their card on/off?
Card Controls are based on the individual card number issued to each card holder. When you access Card Controls, only the card issued to you will appear and allow you to set controls.
If I only have one card issued to me and I want to remove it, can I add it back in later?
Your card cannot be removed once displayed however, you do not have to enable any alerts, transaction or location type restrictions.
If I have multiple cards, can I choose which ones I'd like enabled?
All consumer debit cards for an individual user will be displayed. You can enable alerts and other controls for each card individually.
What controls can I place on my debit card?
By default, all transactions, merchants, locations and amounts are allowed and all alerts are enabled. To start using Card Controls and to customize your alerts, tap the “Set Declines and Alerts".
With Card Controls you can control your debit card use by:
You can determine the types of transactions you want to block/allow and if you want to receive alerts for them. Transaction types include:
You can determine whether to block/allow transactions originated outside the United States and if you want to receive alerts for them. By default, foreign transaction types are allowed and alerts enabled. To block foreign transactions, select the location type and tap the toggle to decline transaction. You can also turn off alerts for foreign transactions by selecting the location type and tap the toggle to turn off alerts.
You can determine whether to decline transactions over a specific dollar amount and if you want to receive alerts for transactions over a specific dollar amount. By default, these settings are disabled. To decline transactions over a specific dollar amount, select Spend Limits and tap the toggle off to turn on decline. Then enter the dollar amount over which you want transactions to be declined. To only receive alerts for transactions exceeding a specific dollar amount, tap the Alert me toggle and enter the specific dollar amount. Be sure to click the Save button.
I've set up my Alerts but how will the alerts be delivered?
Choose to be notified by one or more of the methods below:
By default, all delivery options are turned On based upon devices enabled within Online or Mobile Banking. To turn off one or more of the options, tap Alert Delivery Options and tap the toggle off next to the methods you don't want to receive.
I only want to get Alerts for my blocked transactions. Can I do that?
Yes. You can tap Set Declines and Alerts to change your preferences so you only receive alerts for Preferred Transactions or Blocked Transactions. By default, alerts for All Transactions are enabled.
To help protect your account, we will always send an alert if you are blocking transactions and one is attempted. If you receive an alert on transactions that you did not authorize, please contact us immediately at 800.797.6324.
I tried to use my debit card and it was denied. Can you tell me why?
You may have Card Controls enabled on your card. Please check your Card Control preferences or call us at 800.797.6324.
1. The actual time between a transaction made with your card that triggers a Transaction Alert and the time you receive the alert is dependent on your wireless carrier’s service and coverage within the area in which you are physically located at that time.
2. Mechanics Bank does not charge you a fee for using this service. However, charges from your wireless carrier may apply depending on your service plan.
Now you can have an engaging money management experience securely within online banking. Not only will you be able to see all your financial accounts, balances, and transactions in one place – you will be able to visualize and interact with that data in new and meaningful ways. Get started today!
See the MX Money User Guide for more information.
MyTurboTax® FAQs & Facts
Is filing my tax return online secure?
Complete your tax forms within a safe and encrypted environment accessed only through our secure Online Banking.
How do I access my TurboTax?
Getting help accessing and using My TurboTax
Filing your taxes
Mechanics Bank does not charge for this service. TurboTax prices are subject to change without notice. Visit www.turbotax.com or click on the My TurboTax button from within your Online Banking session for complete offer details, pricing and available products.
Intuit and TurboTax are registered trademarks of Intuit, Inc. The MyTurboTax link may only be available during tax season.
Popmoney® (Pay Other People)
The money you send and receive using Popmoney ultimately transfers from bank account to bank account. You only need to know someone's email address or mobile phone number to send money. The recipient will be notified via the method you choose (email or text message), and can decide where they want the money deposited. If you know the recipient's bank account information, you can direct money straight into an account as well. Your transaction may be completed in as few as three (3) business days, and you will be notified when the transaction is complete.
Many ways to use Popmoney
Popmoney offers an alternative to using cash and checks, and can be used in a variety of ways:
Popmoney FAQs and facts
To send money, login to Online Banking and go to Move Money and then Send Money By Email Or Text. Send money to anyone in the US with a bank account by using his or her email address or bank account information. Your transaction may be completed in as few as three (3) business days, and you will be notified when the transaction is complete.
The recipient will receive an email or text message that someone is sending them money. If the recipient is already a user of Popmoney, they will be directed to login to Popmoney at their financial institution to receive the funds. If they are not a current user of Popmoney, they will need to register at popmoney.com to direct the funds transfer to one of their bank accounts.
Additional FAQs are located within Popmoney inside Online Banking.
Quicken® & QuickBooks®
When you purchase a Quicken or QuickBooks product, the ability to use online services (like downloading your transactions and balances, online Bill Pay, and live support) are available for the current software version and the two (2) prior years’ versions.
Quicken or QuickBooks users have two options to retrieve Mechanics Bank account data:
1. Export transactions from your Online Banking session in the file formats below, and import into your Quicken or Quickbooks program:
2. Connect to your Mechanics Bank account(s) from within your Quicken or QuickBooks program using Quicken’s Direct Connect
WebConnect or DirectConnect users within Quicken or QuickBooks should look for the connection name Mechanics Bank CA.
We’ll notify you each month via email when your statement is ready.
In order to receive eStatements, you must first agree to the terms and conditions as stated within the eStatement disclosure in Online Banking. You must have Adobe Acrobat to view the eStatements.
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