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While alternative browsers and versions may provide access to Online Banking, they are not certified to work with all of its features. You can test your current browser's Online Banking compatibility here: Browser Compatibility Check
To prevent service disruption, please verify the browser is compatible with our system(s) before upgrading to a newer version.
Search for Mechanics Bank apps on the App Store, Google Play or Amazon App Store to download.
Videos & demos
Text Banking and Alerts
Card Controls & Alerts
What is Card Controls?
Card Controls is a feature designed for Online and Mobile Banking that gives you full control over where, when, and how your debit card is used. Through your Mobile Banking app or Online Banking account, you can turn your debit card on or off and restrict the usage of your card to certain types of merchants. You also have the ability to implement and alter spending limits and restrict international use of your card. This is also the portion of our Online Banking portal that allows you to set up alerts as to when and where your card has been used.
Who can use Card Controls?
Consumers enrolled in Mechanics Bank online banking and/or mobile banking who have a Mechanics Bank debit card.
How do I start using Card Controls?
Why don't I see my card when I click on Card Controls and Alerts in online banking or on my app?
There are two possible reasons for why you don't see your card when you click on the Card Controls and Alerts.
I can't find my debit card! How do I turn it off until I locate it?
We take your account security very seriously and have created ways for you to quickly secure your account in the event you lose your debit card. If you use the Online Banking portal, you can log in, go to "My Resources" click on 'Card Controls and Alerts" and toggle your card to "Off." If you prefer using the app, you can also get in that way. Click on "More" then choose "Card Controls and Alerts" and turn your card to "Off" on that screen.
It's important to know that turning off your card is not the same as reporting that your card has been lost or stolen, so when you find your card, you can just go back and turn your card "On" again. You'll be able to start using your card right away.
If I have a joint account and we each have a debit card, do my controls affect their debit card? Can I turn their card on/off?
We realize that many people are on accounts with others, and that fact is something we've planned for with your Card Controls. Card Controls are based on the card number that is associated with each individual cardholder. That means the only card that you have any impact on through our Card Control system is your own.
For instance, if John and Jane have a joint account, but both are set up for Card Control, John can only make changes to his own card from his login.
If I only have one card issued to me and I want to remove it, can I add it back in later?
Once you have an active card on display associated with your account, it can never be removed. However, you can disable any alerts, location restrictions, vendor restrictions, or transaction restrictions that you had associated with the card when you set up your account.
If you are not planning on using the card that is associated with the account in question any more, you can disable the alerts and keep the card in a secure place.
If I have multiple cards, can I choose which ones I'd like enabled?
All consumer debit cards for an individual user will be displayed. You can enable alerts and other controls for each card individually.
What controls can I place on my debit card?
By default, your debit card is set up to be used on any transaction, for any amount, at any merchant at any location and all Alerts are enabled. As the cardholder, you have the control over what sort of transactions and how much money is allowed to be spent within a given day.
You can set controls that restrict in-person, online, ATM or phone transactions. You can also enable or disable certain types of merchants from being able to process your card. You can turn off any use of your debit card internationally or domestically, and you can make sure that it can only be used for a certain amount.
With Card Controls you can control your debit card use by:
You can determine the types of transactions you want to block/allow and if you want to receive alerts for them. Transaction types include:
You can determine whether to block/allow transactions originated outside the United States and if you want to receive alerts for them. By default, foreign transaction types are allowed and alerts enabled. To block foreign transactions, select the location type and tap the toggle to decline transaction. You can also turn off alerts for foreign transactions by selecting the location type and tap the toggle to turn off alerts.
You can determine whether to decline transactions over a specific dollar amount and if you want to receive alerts for transactions over a specific dollar amount. By default, these settings are disabled. To decline transactions over a specific dollar amount, select Spend Limits and tap the toggle off to turn on decline. Then enter the dollar amount over which you want transactions to be declined. To only receive alerts for transactions exceeding a specific dollar amount, tap the Alert me toggle and enter the specific dollar amount. Be sure to click the Save button.
I've set up my Alerts but how will the alerts be delivered?
The default setting on your Card Alerts will cause you to receive alerts on every device that you have authorized within Online Banking or Mobile Banking. You can go in to "Alert Delivery Options" in the Online Banking portal or in the Mobile Banking app and turn each type of notification on or off.
The possible methods of being notified of important activity are push notifications on your phone or mobile device, SMS/text messages or by e-mail.
I only want to get Alerts for my blocked transactions. Can I do that?
By default, all transaction alerts are set to "On" when you initially set up your Online Banking or Mobile Banking account. However, you have total control over what alerts you receive going forward, and you are able to only be notified about blocked transactions.
In an effort to constantly protect your account security, we will always notify you if a transaction is blocked or one is attempted, but you can set your alert preferences to only notify you of blocked transactions.
I tried to use my debit card and it was denied. Can you tell me why?
You may have Card Controls enabled on your card. Please check your Card Control preferences or call us at 800.797.6324.
Bill Pay FAQs
Save yourself the hassle of writing checks, buying stamps and hitting the mail on the right day. To access Bill Pay, you must first be signed up for Online Banking.
You can pay anyone within the United States that you would normally pay by check or automatic debit. Even if you don't receive bills from the company or person you want to pay, you can still add their information to make payments. You can pay large companies and small companies, as well as individuals such as child care providers or family members. When you submit a bill payment, the system sends the payment electronically whenever possible. If the company or person cannot receive electronic payments, Bill Pay prints a check and sends it to the address you provide when you added your bill.
You cannot use Bill Pay to pay any company or person with an address outside the United States or its territories.
You can be assured that your electronic payments are safe and reliable. When your payments are processed you are protected in the unlikely event of unauthorized transactions or processing delays.
If your checking account recently changed to another account that is not supported by Bill Pay service (i.e., savings, money market) then the account is no longer available to select as a funding account.
Now you can have an engaging money management experience securely within online banking. Not only will you be able to see all your financial accounts, balances, and transactions in one place – you will be able to visualize and interact with that data in new and meaningful ways. Get started today!
See the MX Money User Guide for more information.
MyTurboTax® FAQs & Facts
Is filing my tax return online secure?
Complete your tax forms within a safe and encrypted environment accessed only through our secure Online Banking.
How do I access my TurboTax?
Getting help accessing and using My TurboTax
Filing your taxes
Mechanics Bank does not charge for this service. TurboTax prices are subject to change without notice. Visit www.turbotax.com or click on the My TurboTax button from within your Online Banking session for complete offer details, pricing and available products.
Intuit and TurboTax are registered trademarks of Intuit, Inc. The MyTurboTax link may only be available during tax season.
Popmoney® (Pay Other People)
The money you send and receive using Popmoney ultimately transfers from bank account to bank account. You only need to know someone's email address or mobile phone number to send money. The recipient will be notified via the method you choose (email or text message), and can decide where they want the money deposited. If you know the recipient's bank account information, you can direct money straight into an account as well. Your transaction may be completed in as few as three (3) business days, and you will be notified when the transaction is complete.
Many ways to use Popmoney
Popmoney offers an alternative to using cash and checks, and can be used in a variety of ways:
Popmoney FAQs and facts
To send money, login to Online Banking and go to Move Money and then Send Money By Email Or Text. Send money to anyone in the US with a bank account by using his or her email address or bank account information. Your transaction may be completed in as few as three (3) business days, and you will be notified when the transaction is complete.
The recipient will receive an email or text message that someone is sending them money. If the recipient is already a user of Popmoney, they will be directed to login to Popmoney at their financial institution to receive the funds. If they are not a current user of Popmoney, they will need to register at popmoney.com to direct the funds transfer to one of their bank accounts.
Additional FAQs are located within Popmoney inside Online Banking.
Quicken® & QuickBooks®
When you purchase a Quicken or QuickBooks product, the ability to use online services (like downloading your transactions and balances, online Bill Pay, and live support) are available for the current software version and the two (2) prior years’ versions.
Quicken or QuickBooks users have two options to retrieve Mechanics Bank account data:
1. Export transactions from your Online Banking session in the file formats below, and import into your Quicken or Quickbooks program:
2. Connect to your Mechanics Bank account(s) from within your Quicken or QuickBooks program using Quicken’s Direct Connect
WebConnect or DirectConnect users within Quicken or QuickBooks should look for the connection name Mechanics Bank CA.
We’ll notify you each month via email when your statement is ready.
In order to receive eStatements, you must first agree to the terms and conditions as stated within the eStatement disclosure in Online Banking. You must have Adobe Acrobat to view the eStatements.
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